Privacy Policy

Florence Flowers and Gift Shop, (FFGS) Philippines maintains this site (the "Site") for your personal information, education and communication. Florence has made all its efforts to make the information available on the website accurate and up to date.

However, FFGS accepts no liability for the accurate and completeness of information, and hereby disclaims any all liability to any person damage caused by errors or omissions, whether such errors or omissions results from negligence, accident or any other loss or damage to such person.

You may download material displayed on the Site for non commercial, personal use only, provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, report, or use the contents of the Site for public or commercial purposes, including the text, images, audio, and video without Florence’s written permission.

Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of secretrecipe.com.ph unless otherwise indicated.

Links

This site may contain links to websites controlled or offered by third parties (non-affiliates of Florence) , FFGS hereby disclaims liability for, any information, materials, products or services posted or offered at any of the third party sites linked to this web site. By creating a link to a third party web site, FFGS does not endorse or recommend any products or services offered or information contained at that web site, nor is FFGS liable for any failure of products or services offered or advertised at those sites. Such third party may have a privacy policy different from that of FFGS and the third party website may provide less security than the Florence site..

Limitation of Liability

In no event will Florence Flowers and Gift Shop be liable for any damage, including limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or any linked site or use thereof or inability to use by any third party, or in connection with any failure or performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if FFGS or representatives thereof, are advised of the possibility of such damages, losses or expenses.

Credit card details
Florence will never ask for Credit Card details and request that you do not enter it on any of the forms on florenceblooms.com

External Sites
Florence is not responsible for the content of external Internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.

Remember The Risks Whenever You Use The Internet
While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to Florence and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition other Internet sites or services that have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability fo their policies or actions. Please contact those vendors and others directly if you have any questions about their privacy policies.

Terms, and Conditions:

1.) Ordering Policy:

Once you placed an order, it is understood that you have read, and understood our Terms, and Conditions here, and had agreed to them.

2.) Substitution Policy

Substitution of flowers or vases may occasionally be needed because of reasons of availability, and timely delivery. Substitution will always be of the same if not higher value than what you see in our website. No additional cost will be asked from you should this happen.

3.) Cancellation Policy:

You may cancel your order anytime. We will refund your payment if you cancel within 3 hours from your payment time. However, we cannot refund those who made their cancellation beyond the 3-hour allowed time, this is so because, we have already prepared for your order by this time.

But for advance orders, who paid days before the delivery date, we can refund your payment less the service charge, if you pay via Paypal or Western Union or similar agency, if you cancel 3 days before the delivery date.

Absolutely, no refund will be given to those who cancel order beyond the allowed time.

4.) Valentine Order Policy:

For Regular Items posted in our "Flower Page", 2 dozen roses will be delivered as 1 dozen roses due to high prices of flowers during Valentine Season (February 10 to 16).

However, for our Valentine offers, it will be delivered as is, no reduction on number of roses.

5.) Delivery Policy:

Our delivery charges are free for Metro Manila , and nearby provinces, and we guarantee the lowest price in the net for our service.

To keep with our promise of the lowest priced flowers, & gifts in the web, please give us 10 days lead-time for our deliveries outside Metro Manila or when the travel time by land to the delivery site is 3 hrs or more. This is for us to consolidate deliveries to save on transportation cost.

Our delivery crew starts preparing deliveries every Friday, Manila time so your orders should be placed 24 hrs before Friday if you want the item/s received by your recipient on weekend.

However, for Metro Manila, San Pedro to Calamba Laguna, some areas of Cavite , Bulacan, and Rizal Province , we can deliver your orders in 24 hours from the time your payment was confirmed.

For any other information email our web master.